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Refund policy

Refunds and Money-Back Policy

We have made our return policy as simple as possible so that you will come back and shop with us again and again. We are so confident that you'll be satisfied with your software purchase, that we are offering a 30-day money-back guarantee.

DeepBurner Pro has a trial version that you can preview before purchasing, nevertheless, to insure that you are never charged for an item that does not meet your needs, we offer an honor-based money-back guarantee when you purchase the software.

If at any time during the first 30 days of using DeepBurner Pro you find that the product is not or does not meet or live up to your needs feel free to and request a refund.

When requesting for refund, please provide the following information:
  • Last name and e-mail address you used for ordering
  • Order ID number
  • Date of purchase
  • Brief reason for the dissatisfaction
All refunds for credit will be issued to the credit card account that appears on the original order. Shipping and handling fees are non-refundable. All returns are subject to approval by our customer service department.
AWARDS
Users-Pick-Award from CHIP, one of the leading computer magazines in Europe.

PAYMENT METHODS
- Credit card online
- PayPal
- Bank/Wire transfer
- Check/Money order
- FAX Credit card
- Invoice
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